Changing role of software Tester: Crowd Testing from the ground up

Posted in: Blogs | 26 Jul 2017

New-age testing methodologies such as DevOps and Agile are changing the implications and role of software testing in the software development cycle. With the Shift-left approach, testing is done way ahead in the development cycle and quality has emerged to be a much more collaborative activity. Unlike the traditional development methodologies where testing comes at the end of the cycle, today the role of a software tester has transformed. Crowdsourced Testing is one such that is changing the dynamics again, as it brings diversity to the testing techniques, cost-effectively with better test coverage on a global scale.
In the current competitive scenario, development teams are under the pressure to bring software applications faster to the market, build quality as a collaborative activity and responsibility, and develop applications that can sustain in the exciting marketplace. The success of Crowd Testing totally depends on achieving better test coverage, across devices and various technology platforms. When every aspect comes together, it results in high-quality products, faster time to market, shorter and frequent releases, and a cost-effective output when compared to the regular testing process.

Role of a software tester in the Crowd Testing scenario

With the advent and popularity of Crowd testing, the tester has much more flexibility in terms of space and projects. As against the conventional testing teams and delivery route, the tester can collaborate across the Cloud and engage with testers across geographies. A private cloud with restricted access can make the process more secure. Moreover, while working with co-testers on a single platform can bring a sense of inclusion and collaborative learning.
Moreover, the role of testers in a Crowd testing environment is not restricted to finding bugs or rectifying defects. One of the key objectives in Crowd Testing is to build Test cases for the application. This not only helps build a better strategy for testing, but also becomes a good reference point for similar testing activities. So, Crowd Testing is not just a second job, it is an enriching experience for the testing enthusiasts.
Lately, Crowdsourced Testing has grabbed a lot of attention and significance, as it is not just considered as a way to get feedback but also a credible way to enhance the product’s quality. It provides flexibility to the testers to try their hands at various testing options/platforms and a diverse range of applications. While the role transforms, there is a plethora of options to choose from.
With ready access to internet and various devices, the technical knowledge is also getting enhanced. This value can be and has to be brought to the table if you are planning to be a part of the crowd. Considering all these factors, Crowd testers tend to be much more realistic in their testing efforts as against an experienced tester.
It is a misconception that Crowd Testing companies recruit a random group of individuals. In most of the company practices, the testers need to share a proper identity and abide by the confidentiality clauses. This makes the overall process much more credible.
In some cases, the tester need not be a trained professional, he/she can be an end-user as well. As long as the business objectives are met, testing can be done by anyone. This works very well with applications that need consumer feedback and are built in a sequential manner.
As a tester in the current market scenario, you need to be versatile in your approach. The project can range from any service domain and the approach can be vary during the course. The tester needs to be available across time zones and networks, which helps in getting real-time and much more credible feedback and results.

How does Crowd Testing actually work?

The seriousness of Crowd Testing is evident from the process that is followed. It starts with selecting the right crowd and getting their identities verified. Then the project is assigned and instructions with detailed testing plans are given. The end objectives are defined – it could be finding a bug or building a test case. There are companies who also rate the systems that will deliver the job. In some cases there are discussions on relevant issues across a forum as well.

In Conclusion

Digital Transformation is changing the way testing is done and approached. Crowd Testing further can leverage Cloud to redefine the role of software testers. Importantly, enterprises are seeing value with these changes. Transformation and inventiveness is the need of the hour and Crowd Testing companies like ClicSource are in the process of offering the same.